Universal Orlando shares first details about Universal Helios Grand Hotel; opening at Epic Universe

Universal Orlando Resort has shared new details about Universal Helios Grand Hotel, a Loews Hotel – a spectacular 500-room resort located at the much-anticipated Universal Epic Universe theme park opening in 2025.

Designed to blend immersion and relaxation to create a hotel stay like no other, this resort features tranquil sleeping accommodations, entertaining amenities for the whole family to enjoy, divine dining options, a stunning rooftop bar and the hotel’s very own dedicated entrance to the new theme park.

Universal Helios Grand Hotel builds upon Universal’s more than three decades of expertise in world-class entertainment and creative theming – combined with Loews Hotels’ hospitality and service excellence – to set a new standard in immersive hotel experiences.

Only here can guests unwind in the serenity of a sunlit retreat in one moment and then within minutes find themselves in the heart of exhilarating theme park adventures. Universal Helios Grand Hotel is so much more than just a place to stay; it’s the crown jewel of Epic Universe and the pinnacle of Universal Orlando’s hotel experiences.

Watch a fly-through of Universal Helios Grand Hotel below.

Universal Helios Grand Hotel Details

As soon as you step into this radiant sanctuary, you will be transported to a fantastical world within the palace of Helios, the Greek god of the sun, adorned with beautiful details of celestial patterns, dazzling constellations and elegant yet casual Mediterranean design elements.

Through the lobby’s floor-to-ceiling windows is a breathtaking vista of Celestial Park – boasting some of the best views of Epic Universe in the entire hotel and immersing guests in the park’s brilliance by day and night.

From the beautifully appointed sleeping rooms to the polished public spaces to the exceptional amenities, Universal Helios Grand Hotel offers:

Dedicated Entrance to Universal Epic Universe

Located off the lobby is the hotel’s dedicated entrance into Epic Universe – an unparalleled amenity for guests of Universal Helios Grand Hotel that provides direct, convenient access to and from the theme park (valid theme park admission required).

Serene Guest Rooms and Spacious Suites

Bright, inviting and warm, the guest rooms and suites of Universal Helios Grand Hotel evoke the tranquility of a blissful garden – with many of the rooms offering fantastic views of Universal Epic Universe.

Universal Helios Grand Hotel has 500 rooms and 35 suites.

All of the guest rooms will have complimentary basic WiFi and tablets for guests to digitally control elements of the room like lights, curtains, room service, and the thermostat.

Guest rooms will also have the standard partition between the vanity and bathroom area. Complimentary Pack'n Plays are available upon request.

Universal has described these guest rooms as “sophisticated and comfortable at the same time” with gold accents throughout as a “nod to Helios, god of the sun.”

How to Train Your Dragon Kids’ Suites

Unique to Universal Helios Grand Hotel are the imaginative How to Train Your Dragon Kids’ Suites, where little ones can take to the skies and rest amongst dragons in a colorful room inspired by the Viking village of Berk.

Per Universal Orlando, “The main kind of bedroom and living room area will look like a typical suite, but there will be a double-twin room for the kids behind a rustic, wooden door.”

“Inside there will be a graphic with Toothless and Light Fury. It’s like sleeping in a dragon’s house.”

Universal Helios Grand Hotel Room Layouts

Standard Rooms

Deluxe 2 Queen Beds: This 415-square-foot room accommodates up to 5 guests. It has two queen-sized beds, a common area featuring a small sleeper sofa, and a two-compartment, three-fixture bathroom.

King Bed: With one king-size bed and a two-compartment, three-fixture bathroom, the 340 square foot King Room will accommodate up to 4 guests (with a rollaway bed).

Club Level Rooms

Club Standard 2 Queen Beds: With two queen-sized beds and a two-compartment, three-fixture bathroom, there’s plenty of space in this 325 square foot room 5 guests (with a rollaway bed).

Guests staying Club Level will get to enjoy exclusive extras like access to a private lounge, personal concierge service, continental breakfast, and evening hors d’oeuvres.

Club Deluxe 2 Queen Beds: This 415-square-foot room accommodates up to 5 guests. It has two queen-sized beds, a common area featuring a small sleeper sofa, and a two-compartment, three-fixture bathroom.

Suites

Suites at Universal Helios Grand Hotel will sleep  up to 4 guests (with a rollaway bed).

Celestial Suite: 740 square-foot suite. There’s a king-size bed in a private bedroom and a separate common area equipped with a sectional sleeper sofa. There’s also a two-compartment, four-fixture powder bath, microwave, small refrigerator, and a dining table.

King Suite: 495-square-foot room features a king-size bed for the adults in a private room. The common area features a small sleeper sofa, 55” flat panel TV, and a microwave. A two-compartment, four-fixture bathroom gives ample space for everyone.

Hospitality Suite: This suite has a private bedroom with a king-size bed and a common area to host a small gathering. This 1200 square foot suite also features a two-compartment, four-fixture bathroom, and sleeps up to 4 guests (with a rollaway bed).

Presidential Suite: 1500-square-foot suite delivers. Plus, outside your window is Universal Epic Universe. In addition to a private bedroom with a king-size bed and a large common area.

How to Train Your Dragon Kids’ Suite: 545 square foot room that features a separate kids’ room with two twin beds that’s themed in heartwarming and imaginative How to Train Your Dragon décor.

Universal Helios Grand Hotel ADA Rooms

All resort hotels at Universal Orlando are compliant with ADA (Americans with Disabilities Act) guidelines in specially equipped guest rooms, and restaurants are wheelchair accessible.

Accessibility Features:

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Closed-caption television
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Closets with rods 48" high
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Doors with peepholes 3' 6" from the floor

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Entry doors 36" wide
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Roll-in shower stall with adjustable shower head; or combination shower/tub with adjustable shower head, tub seat and hand bar

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Smoke detector with light
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Toilets with hand bar
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Sight And Hearing Impaired Features:

All entrances to individual guest rooms include the room number in braille

Hearing Impaired Kits (that include a TDD relay service) will be available from the front desk for use in any guest room

Universal Helios Grand Hotel Pool

The oasis of the zero-entry pool is the ultimate spot for rest and relaxation – complete with underwater speakers, poolside cabanas available for rent, a hot tub, poolside movies, recreational activities and more.

Location wise, the pool at Universal Helios Grand Hotel is located in the front.

Per Universal, “It’s going to be well-landscaped and bring in this serene experience so guests won’t necessarily feel like they’re just steps away from a theme park.

 It’s going to be a very serene, tranquil place to take a break and fit in a pool day during your theme park vacation.”

Dining Options at Universal Helios Grand Hotel

Guests looking to have a meal or grab a quick snack in between visits to the parks can choose from a variety of unique dining options, including:

Bar Helios

A sparkling and stylish rooftop lounge, Bar Helios at Universal Helios Grand Hotel offers a delectable menu of creative tapas and familiar favorites, thoughtfully-handcrafted specialty cocktails, and unmatched 360-degree views of Epic Universe and beyond – making this the perfect spot for guests to kick back in the evening after a busy day in the parks.

On the menu you can expect to see Mediterranean food items such as, salads, tapas, sliders lamb and chicken gyros, and antipasti. It will serve “sunny-type” cocktails like martinis, bellini’s, spritzes, and negronis, in addition to your standard beer, cocktail, and wine options.

“The dining experience will play right into the theme park,” per Universal, “and there’s no better place to watch the fountain shows than our rooftop bar.”

Flora Taverna

A full-service restaurant offering breakfast, lunch and dinner and lobby bar with a light and airy atmosphere – featuring an open-style kitchen with live cooking, Mediterranean comfort foods, pizza ovens, and al fresco seating overlooking the beautiful scenery of Celestial Park.

Per Universal, the food at Flora Taverna will be, “All authentic, high-quality, fresh ingredients, leaning heavily into grilling. It’s simple flavors made with exceptional ingredients and complemented by bringing in olive oils, citrus and herbs and just emphasizing that Greek/Italian style of cooking and dining.

"Think fish, seafood, lamb, roasted chicken and steaks. But of course also flatbreads and a great burger because we know some of our guests like that.”

Aurora Market

A contemporary coffee shop and market offering freshly-roasted coffees, delightful grab-and-go food items and enticing snack and dessert options from morning to night.

Per Universal. “We want to make sure theme park guests have a simple, artisanal, grab-and-go option throughout the day, but especially in the morning,” said David.

 “This will have freshly roasted coffee, paninis, wraps, salads… everything to really get people started for their day and in and out of that space quickly.”

Lotus Lagoon

A poolside bar and grill where guests can cool off with refreshing cocktails or non-alcoholic drinks and enjoy casual fare options like burgers, salads, sandwiches and more.

Guests of Universal Helios Grand Hotel Can Also Enjoy:

Complimentary state-of-the-art fitness center featuring a variety of strength and cardio equipment;

Game room for guests to blast, zap and race their way through a collection of arcade games with the purchase of a game card;

A Universal Orlando Resort Store for guests to purchase everything from sundries and necessities to Universal Orlando merchandise; and so much more.

Universal Helios Grand Hotel Exclusive Theme Park Benefits

Staying at any Universal Orlando hotel is the best way to experience all that the destination has to offer and comes with exclusive theme park benefits.

Guests staying at Universal Helios Grand Hotel, or any of the other Universal Orlando hotels, receive Early Park Admission to enjoy select attractions at the theme parks – which will expand to include Universal Epic Universe with the park’s opening in 2025 – up to one hour before the park opens with valid theme park admission.

Universal Orlando hotel guests can also take advantage of complimentary shuttle bus transportation to the theme parks and Universal CityWalk, resort-wide charging privileges, complimentary merchandise delivery and more.

Will Universal Helios Grand Hotel Include Universal Express Pass Unlimited?

Currently, Universal Helios Grand Hotel will NOT include Universal Express Pass Unlimited.

When Can We Book a Room at Universal Helios Grand Hotel?

Per Universal Orlando, information on hotel rates will be shared at a later time. Room for Universal Helios Grand Hotel will go on sale in the moths ahead.

Universal Helios Grand Hotel Guest Parking

Overnight Guest Parking

Self-Parking: $33* plus tax, per vehicle, per night

Valet Parking: $42* plus tax, per vehicle, per night

Day Guest Parking

5 minutes – 30 minutes: $10 plus tax, per vehicle

30 minutes or more: $33 plus tax per day, per vehicle

Self-Parking: $50* plus tax, per vehicle, per day

Daily Valet: $47* plus tax, per vehicle, per day

*Rates are subject to change without notice.

Universal Helios Grand Hotel Check-In & Check-Out Times

Universal Helios Grand Hotel check-in will be at 4 pm, and check-out will be at 11 am.

Universal Orlando's 3 Hotel Categories

The addition of Universal Helios Grand Hotel also brings 3 reimagined hotel categories to Universal Orlando – designed to make it even easier for guests to choose the hotel that best fits their preferred style and budget.

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Signature Collection Hotels
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Prime Value Hotels
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 Value Inns and Suites
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Universal Orlando’s Signature Collection Hotels

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Universal Helios Grand Hotel
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Loews Portofino Bay Hotel
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Hard Rock Hotel
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Loews Royal Pacific Resort
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Loews Sapphire Falls Resort
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Universal Orlando’s Signature Collection Hotels offer full-service amenities, distinguished service, exceptional dining and more.

Universal Orlando’s Prime Value Hotels

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Universal Aventura Hotel
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Universal Stella Nova Resort (opening January 21, 2025)

Universal Terra Luna Resort (opening February 25, 2025)

 The Prime Value Hotels offer a mix of services and amenities made for comfort.

Universal Orlando’s Value Inns and Suites

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Universal Cabana Bay Beach Resort
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Universal Endless Summer Resort

Surfside Inn and Suites & Dockside Inn and Suites

The Value Inns and Suites are fun, affordable options offering standard rooms and spacious suites with kitchenettes.

To learn more about Universal Orlando’s hotels, visit www.UniversalOrlando.com.

About Universal Epic Universe – Opening in 2025

Universal Epic Universe is a radically transformational theme park experience that will fully immerse guests in beloved cross-generational stories that empower them to be the epic heroes of their adventures.

Located just a few miles from Universal Orlando’s current offerings, Epic Universe will feature breathtaking, multi-sensory environments, impeccable design and innovative technology throughout – creating an entirely new level of experience that will forever change theme park entertainment.

Guests will explore 5 spectacularly themed worlds, an array of unique dining, shopping and entertainment experiences, and so much more.

Epic Universe will also be adjacent to 3 new Universal hotels, co-owned and operated by Loews Hotels & Co, - including sister properties, Universal Stella Nova Resort and Universal Terra Luna Resort, and the majestic Universal Helios Grand Hotel, a Loews Hotel – which is located at the theme park.

Stay tuned – more details about Universal Epic Universe and how to book a reservation at Universal Helios Grand Hotel will be revealed in the months ahead.

For more information about Universal Epic Universe, visit www.UniversalOrlando.com/epicuniverse.

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